We think it’s reasonable for you and I to only want to deal with doctors, (and other professionals and people generally, for that matter,) who are prepared to stand by what they say and do and to be honest and upfront – pretty basic requirements you would think.
We’re always saying that, if someone has an ordinary email address readily available it can be a fairly reliable indication that they are perhaps one of these. But we’ve only realised recently how, that virtually certainly, if they’re NOT prepared to readily provide you with copies of your/their health records, they’re NOT one of these.
There is, of course, an Act of Parliament saying that they should.
With some doctors if you email them asking, “How do I go about getting a copy of my/your health records?” you get a satisfactory answer straight back, (some are surprised that you should even ask,) but with others, they can be sent 15 emails in a row asking that question, and they won’t acknowledge one of them.
A doctor quite typical of the second type was sent a letter by email by one of our readers this morning, saying:-
It’s not expected that there will be a response from this particular doctor.
To us, those doctors who don’t have an ordinary email address readily available, or, if they do, won’t readily provide a satisfactory answer to the question “How do I go about getting a copy of my/your health records?” might as well have a sign in big read letters on their front door saying:-
I AM NOT PREPARED TO STAND BEHIND WHAT I SAY OR DO OR BE HONEST AND UPFRONT ABOUT ANYTHING.